This document outlines how WaterSafe approved plumbers and businesses can comply with the rules and procedures under their obligations to the WaterSafe Installers Scheme.
Click to download Demonstrating Compliance document
All WaterSafe approved businesses must accept these commitments to their customers, as a condition of joining WaterSafe. This document includes contact information for customer complaints.
Click to download Customer Commitments document
This document outlines the scheme rules and conditions of membership for all WaterSafe approved businesses.
Click to download Scheme Conditions and Scheme Rules document
Each Approved Contractors’ Scheme has its own customer redress arrangements. Please contact your scheme for details.
Each Approved Contractors’ Scheme has its own disciplinary procedure. Please contact your scheme for details.
This step-by-step style guide includes brand guidelines for WaterSafe, including appropriate use of the WaterSafe logo, approved fonts and typefaces, and brand designated color palettes.
Click to download WaterSafe Brand Guidelines document
This document outlines the approved use of the WaterSafe logo and trademarks.
Click to download WaterSafe Certification Trade Marks Regulations document
WaterSafe Approved Contractors' Scheme Operators
