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WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.
Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.
When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.
These Water Support Services contractors include:
These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws.
Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.
Catering Installers can install commercial kitchen equipment.
Point of Use Installers can install cold water chillers connected directly to the mains.
For further information or help, you should contact the relevant water company scheme.
Find a local WaterSafe approved plumber to help with your emergency.
For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.
If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.
All WaterSafe approved businesses must accept these commitments to their customers, as a condition of joining WaterSafe. This document includes contact information for customer complaints.
This document outlines the scheme rules and conditions of membership for all WaterSafe approved businesses.
Each Approved Contractors’ Scheme has its own customer redress arrangements. Please contact your scheme for details.
Each Approved Contractors’ Scheme has its own disciplinary procedure. Please contact your scheme for details.
This step-by-step style guide includes brand guidelines for WaterSafe, including appropriate use of the WaterSafe logo, approved fonts and typefaces, and brand designated color palettes.
This document outlines the approved use of the WaterSafe logo and trademarks.