Find a local plumber you can trust using our free online directory search.
WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.
Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.
When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.
These Water Support Services contractors include:
These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws.
Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.
Catering Installers can install commercial kitchen equipment.
Point of Use Installers can install cold water chillers connected directly to the mains.
For further information or help, you should contact the relevant water company scheme.
Find a local WaterSafe approved plumber to help with your emergency.
For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.
If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.
With the ever-present threat of rogue installers, WaterSafe is warning consumers that age is no indication of professional kudos when choosing a plumber.
According to a new study by the leading plumbing assurance scheme, age is a huge factor for homeowners when choosing a plumber with exactly half (50%) admitting they would prefer a plumber aged between 36-49 years old. This was shortly followed by the over 50’s (24%) and those aged between 26-35 (21%).
In stark contrast, it would seem it’s more a case of busted than trusted for the industry’s younger generation with a mere 4% of respondents saying they trust traders aged between 18-25 years old most of all.
Interestingly, the poll shows the majority favoured fitters in their forties with the nation’s most trusted age for a tradesperson being 41 years old.
Worryingly, however, when it comes to checking on the most important aspect of all – the qualifications of a plumber to ensure they’re fit to do the job – the survey reveals homeowners are happy to throw caution to the wind with 70% not checking their credentials. This is despite WaterSafe’s estimates that rogue plumbers alone have cost the nation£2.6billion in recent years.
Julie Spinks, director at WaterSafe, comments: “When it comes to the trade industry, there has always been an inherent degree of ageism – whereby it may be easy to assume that older traders, in having acquired years of experience, are more trustworthy.
“However, the reality is the age of a tradesman is irrelevant – it’s all about their professional qualifications and skills set. After all, each year we continue to see truly gifted, hardworking younger installers enter the industry – and their talent must not be overlooked.”
She adds: “Ultimately, the most important factor is to check a prospective plumber’s credentials to ensure they are qualified to do the job in hand. All homeowners need to search our website type in their postcode and they’ll find several approved plumbing businesses in their areas.”
The Chartered Institute of Plumbing and Heating Engineering (CIPHE), as part of WaterSafe, has recently launched a new level 3 Apprenticeship standard for Plumbing and Domestic heating Technicians as part of the Government’s Trailblazer programme. The aim is work in collaboration with industry to create a succinct and easier platform for new entrants looking to join the industry.