WaterSafe Advice

WaterSafe approved contractors have years of training and can help make sure your drinking water supplies stay fresh and healthy all year round.

Read our guides below for advice on fixing common plumbing problems, simple steps to protect your water supply, tips on winter readiness and moving home, tips on water quality and water savings and expert advice on training to become a plumber yourself.


Hiring a Plumber

Hiring a Plumber

Advice on when to hire a plumber, finding a plumber, verifying their qualifications, planning your plumbing work, what you need to do during the project and what to do if things go wrong. When To Hire a Plumber Finding a Plumber Verifying Qualifications Planning your Plumbing Work During…

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Winter Advice

Winter Advice

We’ve partnered with the Met Office to remind you to ‘tag your tap’ this winter. This means you should write the name and number of a WaterSafe-approved emergency plumber on a spare Christmas gift tag and attach it to your stop tap. That way, if you have a burst pipe or other emergency, you’ll…

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Common Plumbing Problems

Common Plumbing Problems

Solutions for common plumbing problems, including how to fix leaks, noisy pipes and low pressure and water temperature issues. Includes links to helpful plumbing videos on our YouTube channel.…

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General Plumbing Advice

General Plumbing Advice

Useful information to maintain your plumbing, including protecting against frozen and burst pipes and how to turn off your stop tap in an emergency. Also contains FAQs about sewage misconnections, saving water and when and how to notify your water company of planned plumbing work.…

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New home? Our Top Tips

New home? Our Top Tips

There’s lots to think about when you’ve just moved into a new home or business property, which should also include checking your plumbing. Follow our top tips to check your water and heating is working well for you.…

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Water Quality FAQs

Water Quality FAQs

Advice on water quality problems, including cloudy or discoloured water, unpleasant taste or smells, protecting against Legionnaire's disease, hosepipe fitting and maintenance and concerns about the effect of lead pipes on your water supply.…

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Information for Developers

Information for Developers

Advice from WaterSafe and the Home Builders Federation to help developers build more water-efficient homes, including links to useful resources.…

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Advice for landlords

Advice for landlords

Five top tips for landlords to protect the quality of their property's water.

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University water checklist

University water checklist

Here are five top tips students need to know before they move into student accommodation, to keep water supplies high quality, stay on top of bills and get the know-how on dealing with leaks and bursts.

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Our Partners

WaterSafe Approved Contractors' Scheme Operators

Anglian WaterAssociation of Plumbing & Heating ContractorsCIPHESevern TrentSNIPEFWIAPS

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