Approved Plumber Search

Find a local plumber you can trust using our free online directory search.

WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.

Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.

Water Support Services search

When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.

These Water Support Services contractors include:

  • Groundworkers
  • Catering installers
  • Point of Use

These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws. 

Groundworkers

Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.

Catering installers

Catering Installers can install commercial kitchen equipment.

Point of Use installers

Point of Use Installers can install cold water chillers connected directly to the mains.

For further information or help, you should contact the relevant water company scheme.

Emergency Plumber Search

Find a local WaterSafe approved plumber to help with your emergency.

For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.

If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.

Click here for more information about Emergency Plumbers

Consultation on Adoption of Private Supply Pipes


The recent Defra consultation on the future management of private water supply pipes closed on 4 July. The responses are now in and Defra has engaged the consultant Atkins to review these and help develop a full impact assessment of any potential change to the existing arrangements.

Should the Government decide to go ahead with a transfer of private water supply pipes (option 2 in consultation) to the water companies then an enabling clause could be added at a late stage to the current Water Bill going through Parliament.

There are many implications of transfer which are detailed in an independent responses from the Policy Consulting Network and Water UK - below is a summary:

1. Water company ownership would mean a more proactive maintenance and replacement programme than private owners carry out. This could lead to reductions in leakage(around 25% total leakage occurs on customers’ supply pipe). This could also provide real drinking water quality improvements through a proactive programme of lead pipe replacement and service improvements through replacement of shared supply pipes. It would also bring to an end customers’confusion about ownership and responsibility.

2. But would commercial and industrial customers want to seethe pipework on their sites transferred?

3. What about supply pipes that run beneath customers’properties? Access to repair or replace these is clearly difficult. Water companies would prefer to limit their ownership and responsibility up to the wall of the property. And what then happens if customers want to extend their property over the supply pipe?

4. Water companies would employ competent and approved contractors (such as the approved ‘ground workers’ recognised under WIAPS(Water Industry Approved Plumbers Scheme) to carry out repair and replacement work. This should in turn lead to a general upskilling of the workforce - providing benefits for individuals and the UK economy.  

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