Approved Plumber Search

Find a local plumber you can trust using our free online directory search.

WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.

Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.

Water Support Services search

When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.

These Water Support Services contractors include:

  • Groundworkers
  • Catering installers
  • Point of Use

These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws. 


Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.

Catering installers

Catering Installers can install commercial kitchen equipment.

Point of Use installers

Point of Use Installers can install cold water chillers connected directly to the mains.

For further information or help, you should contact the relevant water company scheme.

Emergency Plumber Search

Find a local WaterSafe approved plumber to help with your emergency.

For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.

If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.

Click here for more information about Emergency Plumbers

Watersafe Supports Hot Water Burns Like Fire Campaign

WaterSafe pledges its full support for a new campaign by the Children's Burns Trust (CBT) to stop scalding by hot water from taps and showers.

The 'Hot Water Burns Like Fire'campaign is being headed by actress and patron of the CBT,Amanda Redman MBE, who attended the campaign's launch at the Bathroom Manufacturers Association's (BMA) annual conference on Monday 6 October 2014.

The campaign is supported by the BMA and aims to limit water temperatures in all homes to 48°C, by promoting the use of simple and inexpensive thermostatic devices.

Miss Redman, said: "As patron of the Children’s Burns Trust I was delighted to learn of the latest Hot Water Burns Like Fire campaign; it is particularly heartening to see industrial, academic, medical, regulatory and social organisations working together to raise awareness and work towards a solution.
"I know only too well the pain, both physical and psychological, of scalding – the life-long implications of an accident that occurred in an instant.
"I am delighted to endorse the Hot Water Burns Life Fire campaign – and hope that after exploring the excellent website you will agree."

Ken Dunn, Consultant Burns and Plastic Surgeon and Medical Trustee for the CBT, said: "Nearly 300 people a year are so badly burnt that they have to be admitted to an NHS specialist burns service with severe scalds from tap water in their bath, sink or shower, two thirds of these are children.

"The young and elderly are especially vulnerable as their skin is thinner, so burns quicker, and they have less ability to remove themselves from the scalding water."

It only takes one second to get a deep burn in hot water when the water temperature is at 70°C.

Since 2010 there has been a legal requirement in England and Wales and in Scotland since 2006, to limit bathing outlet temperatures in all new homes to 48°C. The risk of legionella is the reason why hot water has to be stored at high levels. The fitting of special valves is a relatively simple way of ensuring water flows at a safe temperature into sinks and baths to ensure both the risk of disease and scalding can be considerably reduced.

All BMA members have back the campaign, which includes the launch of a new website which offers practical advice for families on such topics as converting existing taps to provide thermostatic control and ensuring family members never get scalded in the bathroom. The BMA also recently launched its new industry guide to thermostatic mixing valves.

As part of the newcampaign, the CBT are keen to encourage the use of WaterSafe Approved businesses to help ensure any water temperature-reducing devices such as thermostatic mixers are installed correctly and in accordance with the requirements of the Water Fittings Regulations and Byelaws.

You can visit the campaign's website for further information.

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