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WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.
Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.
When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.
These Water Support Services contractors include:
These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws.
Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.
Catering Installers can install commercial kitchen equipment.
Point of Use Installers can install cold water chillers connected directly to the mains.
For further information or help, you should contact the relevant water company scheme.
Find a local WaterSafe approved plumber to help with your emergency.
For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.
If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.
Many homeowners don’t realise how ill they can become if the water in the hosepipe “backflows” into their drinking water supply, or becomes contaminated by the potentially lethal bacteria which causes Legionnaires’ disease.
WaterSafe has now teamed up with renowned health expert Dr Susanne Lee, Director of Leegionella Ltd, to develop its top do’s and don’ts to help keep customers and their hosepipes healthy and safe.
Its hosepipe tips are:
The advice comes after media reports emerged about the death of a 63-year-old Norfolk grandfather from Legionnaires’ disease, which may have been contracted from working in the garden with a hose.
Legionnaires’ disease is a rare form of pneumonia caused by the Legionella bacteria. It is usually contracted from inhaling very small aerosols which come from sprays formed when turning on a shower, tap, flushing a toilet, or using a spa pool, hot tub or other activities which cause a spray of water – such as a hosepipe.
Julie Spinks, Director of WaterSafe, said: “Sadly many homeowners may not realise how ill you can get if the water in your hosepipe “backflows” into your drinking water supply, or becomes contaminated by potentially lethal bacteria, such as Legionella, that can thrive in warm, stagnant water.
“These simple steps will help protect against this happening but if in any doubt, always seek advice from a WaterSafe-approved plumber who will be able to ensure you have the right safety measures in place.”
Shirley Cramer CBE, Chief Executive of the Royal Society for Public Health said: “Getting the message out about hosepipe safety is of great importance for the public’s health. Quick and easy measures can ensure drinking water is kept clear of contaminants to keep families safe.
“The RSPH welcomes WaterSafe’s release of their top hosepipe DO’S and DON’T’S - sensible and practical advice that will help prevent those who follow it from potentially contracting serious diseases such as Legionnaires’.”
WaterSafe is encouraging everyone to share its hosepipe safety campaign on social media with the hashtag #HosepipeSafety. WaterSafe can also be found on Twitter: @WaterSafeUK and Facebook: /WaterSafeRegister
For help to find a local approved plumber, use the WaterSafe website postcode search.