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WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.
Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.
When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.
These Water Support Services contractors include:
These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws.
Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.
Catering Installers can install commercial kitchen equipment.
Point of Use Installers can install cold water chillers connected directly to the mains.
For further information or help, you should contact the relevant water company scheme.
Find a local WaterSafe approved plumber to help with your emergency.
For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.
If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.
WaterSafe is helping homeowners and businesses to make the right consumer choices when it comes to finding and hiring a plumber.
It has developed a `one-stop-shop’ of consumer dos and don’ts for its website, to make sure any plumbing work is watertight from start to finish – and consumers are protected from rogue traders and the consequences of sub-standard, potentially dangerous, work.
The advice has been developed with John Peerless, Principal Trading Standards Officer at Brighton and Hove City Council and a former Chair of the Chartered Trading Standards Institute. He advises the WaterSafe Board on all consumer protection issues.
The consumer advice section covers everything a home or business owner needs to know – from when it’s best to hire a plumber and how to find a good one, to then getting more than one quote so you can choose the best plumber for your job. The advice also covers contractual issues such as getting the work agreed and resolving disputes.
Julie Spinks, Director of WaterSafe, said: “When undertaking any plumbing work at home or work – whether it’s planned or an emergency – it’s important consumers know who and what to look for, so we’re delighted to have teamed up with consumer advocate John Peerless whose advice is based on many years’ trading standards experience.
“As a result, our new consumer advice pages provide a `one-stop-shop’ of excellent tips and help so that consumers make informed choices – ones that will ensure the plumber they choose is fully qualified and won’t risk their home or business’ water quality from poor installation or sub-standard materials.”
John Peerless said: “We all want to have a worry-free experience when hiring a plumber, but many consumers simply don’t know enough about the process to feel comfortable.
“By following a few simple guidelines, you can be sure you’re hiring the right person for your job and protecting yourself from unscrupulous traders and businesses.
“If you’ve used the WaterSafe postcode search, then you’re guaranteed that the plumber you’ve found is already accredited as a member in good standing with their trade association, which is an important first step in the process.”
Finding a WaterSafe approved plumber couldn’t be easier – simply use the postcode search facility to find local approved plumbing businesses on the WaterSafe site.
Using a WaterSafe approved plumber also provides further peace of mind as all members of WaterSafe carry agreed levels of public liability insurance and operate a customer re-dress scheme if there are any disputes.
Before you get started, always make sure your plumber can provide:
For more advice go to watersafe.org.uk/hiringaplumber for tips on finding and hiring a plumber.