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WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.
Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.
When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.
These Water Support Services contractors include:
These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws.
Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.
Catering Installers can install commercial kitchen equipment.
Point of Use Installers can install cold water chillers connected directly to the mains.
For further information or help, you should contact the relevant water company scheme.
Find a local WaterSafe approved plumber to help with your emergency.
For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.
If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.
Would you know how to switch off the water supply to your home in an emergency?
Research carried out by WaterSafe, the national accreditation scheme for plumbers, shows nearly a quarter of households wouldn’t know how to turn their water off in the home if a pipe burst, a tap broke or there was a flooding crisis.
And more than half of households also don’t have an approved plumber’s number on a mobile phone or written down in a safe place to call if the worst happens.
Help is on hand, however, as WaterSafe launches a new series of short films to help households find their way around their stop taps and protect their homes.
WaterSafe-registered plumber Colin Stainer shares a wealth of tips in the films, which can be viewed on the WaterSafe website or on the WaterSafe YouTube channel.
These include information on wrapping up homes and businesses for chillier temperatures this winter, to help avoid frozen and burst pipes and how to find and turn off your stop tap.
The advice is timely, as the research also shows that only a quarter of homes insulate their water pipes and fix dripping taps before the winter chills set in. Less than half have their boiler serviced and less than a third leave their heating on low if they go away.
Colin says: “As a plumbing and heating engineer I have seen many disasters over the years – freezing houses, burst pipes and the extensive damage they cause.
“Knowing where to turn off your water can be vital in winter as water pipes can freeze and burst – all leading to floods and winter blues if you don’t know how to turn your water off quickly.
“It’s always easier to show people how a stop tap works, so I was delighted to work with WaterSafe to make these videos to help households avoid the winter blues this year.”
Households can look up their nearest WaterSafe-accredited plumbing business using the postcode search on the WaterSafe website and keep their number somewhere safe in case of emergencies.
WaterSafe plumbers are trusted and qualified professionals, who have specific training to work safely with drinking water and are employed by accredited companies with customer guarantee schemes.
WaterSafe is an official partner of the Government’s Get Ready for Winter campaign, in conjunction with the Met Office and water companies in the UK.
For regular weather updates and more advice on ‘Getting Ready for Winter’ visit the Met Office website.