Find a local plumber you can trust using our free online directory search.
WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.
Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.
When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.
These Water Support Services contractors include:
These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws.
Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.
Catering Installers can install commercial kitchen equipment.
Point of Use Installers can install cold water chillers connected directly to the mains.
For further information or help, you should contact the relevant water company scheme.
Find a local WaterSafe approved plumber to help with your emergency.
For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.
If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.
With a flurry of snow forecast for large parts of the UK, water companies and plumbers have joined forces with the weather experts to remind people to get “winter ready” to stay safe and warm this season.
Rosalie Fairbairn from the Met Office said: “People come to the Met Office website for weather so we want to provide more information about how to prepare for and react to it. The Get Ready for Winter campaign is about getting people to consider the winter preparations they can make now to help them stay warm, healthy and safe when winter weather arrives.
“It’s great to have WaterSafe and the UK’s water companies on board with this campaign and its important messages, not least around what everyone can do to keep their pipes from freezing and bursting and to prevent flooding.”
Julie Spinks, Director of WaterSafe, said: “We are delighted to be co-ordinating the water sector’s efforts around the Get Ready for Winter campaign.
“One key area of preparation homes and businesses can take is to make sure their property is wrapped up - cold temperatures can cause water inside pipes to freeze leading to bursts, floods and the misery of being without water for drinking, cooking and washing.”
There are lots of simple steps households can take to prepare for a cold winter and now is a great time to get ahead and make sure homes are snug:
Julie Spinks added: “If the worst happens and you do have a burst pipe, then turn off the water at the stop tap, allow the thawed water to escape through your tap as normal and call a plumber who is qualified to work with the drinking water in your home.”
Households looking for a trusted plumber to help them this winter are advised to use the online directory WaterSafe, which is backed by all water companies in the UK.
Winter tips and videos from WaterSafe plumbers can be found in WaterSafe's advice section.