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WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.
Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.
When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.
These Water Support Services contractors include:
These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws.
Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.
Catering Installers can install commercial kitchen equipment.
Point of Use Installers can install cold water chillers connected directly to the mains.
For further information or help, you should contact the relevant water company scheme.
Find a local WaterSafe approved plumber to help with your emergency.
For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.
If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.
The quality of public drinking water supplies in Scotland is amongst the highest in the world, however a report published today has shown that poor plumbing within peoples’ homes is contributing to the number of failed samples.
In its annual report published today, the Drinking Water Quality Regulator for Scotland confirms that 99.91 per cent of samples pass stringent water quality tests, but has highlighted that where failures do occur, many are a result of poor plumbing practices, sub-standard fixtures and fittings and the hygienic condition of kitchen taps.
This can cause the quality of drinking water to deteriorate after it has been transferred from the public water mains into private pipes and properties, potentially resulting in contamination.
Lead, nickel, taste and odour are behind some of the failures and these can be caused by legacy pipework, the wrong materials and fittings being used or inadequate protection from water ¢flowing back¢ into internal pipework from appliances, such as dishwashers.
Now, WaterSafe, the national register for plumbers which is backed by the Drinking Water Quality Regulator and Scottish Water, is urging homeowners and property managers to use approved plumbers to help keep drinking water supplies safe.
Julie Spinks, Director of WaterSafe, said: "Water supplies in Scotland are among the healthiest in the world and we want to ensure that the quality of the water remains high at the point it leaves customers’ taps.
"Many people don’t realise that there are a number of things which can affect water quality in homes, or other buildings, such as lead pipes, poor quality taps and fittings and even wrongly connected appliances such as dishwashers or washing machines.
"We vet plumbers before they are allowed to join the WaterSafe register to ensure they have the right skills and knowledge to work safely with water. We also ensure they have insurance and customer care schemes in place so customers can trust they are employing a competent and qualified professional who will not compromise the quality of one of most important services in their homes.”
Plumbers on the WaterSafe register have specific training in the Water Supply (Water Fittings) Regulations and Byelaws, which are designed to keep water in the same safe and healthy condition it is supplied by water companies, and avoid the risk of contaminated water.
Sue Petch, The Drinking Water Quality Regulator for Scotland, said: "A skilled and competent plumber using approved materials provides confidence in water remaining wholesome right up to the tap.
"I urge householders to always employ a reputable plumber. The use of a nationally registered plumber with schemes such as WaterSafe and SNIPEF, The Scotland and Northern Ireland Plumbing Employers Federation, go a long way towards securing safe, clean water for all, delivering the high quality of water we have come to expect.”
Each year thousands of samples of water are taken from reservoirs, water treatment works, pumping stations, water mains and customers¢ taps by Scottish Water.
These are tested in laboratories to monitor for a range of substances, including metals, pesticides and naturally-occurring bacteria which are measured against standards set by the World Health Organisation.
The overall pass rate for drinking water in Scotland was 99.91 per cent. The annual Drinking Water Quality Report can be downloaded at www.dwqr.scot.
To find your nearest WaterSafe approved plumber, enter your postcode online on the WaterSafe website or for advice on water quality visit watersafe.org.uk/advice/wq_faqs.