Find a local plumber you can trust using our free online directory search.
WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.
Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.
When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.
These Water Support Services contractors include:
These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws.
Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.
Catering Installers can install commercial kitchen equipment.
Point of Use Installers can install cold water chillers connected directly to the mains.
For further information or help, you should contact the relevant water company scheme.
Find a local WaterSafe approved plumber to help with your emergency.
For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.
If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.
WaterSafe - which primarily aims to keep households’ drinking water safe by promoting approved plumbing businesses - has appointed a top team of PR specialists in the water industry to spread the word.
The team at Create 51 has been brought in to help raise awareness of WaterSafe’s vital plumber-finding service with the public.
WaterSafe is recognised as a one-stop shop, bringing together thousands of qualified plumbing businesses in the UK and offers an online search facility for households to find qualified plumbers in their area.
Every plumbing business on the WaterSafe website is a member of an approved contractors’ scheme, which means their employees are trained to meet the strict regulations for installing the pipes and fittings which supply drinking water to homes and businesses
Following its successful launch in 2013, WaterSafe has now employed communication specialists Create 51 to help promote its web-based services and wider brand profile to households across the UK.
Create 51, based in Sussex, is a communications agency whose directors have extensive experience as journalists and in digital media but are also renowned specialists in the water industry.
Rebecca Burgess, Director of Create 51, said: “We are delighted to be working with WaterSafe to help raise awareness of the importance of using qualified plumbers. Having worked in the water sector for many years we know this is an important message for customers.
“We want all householders to know WaterSafe is the place to go next time they are looking for a trusted plumber to work in their home.”
Julie Spinks, Director of WaterSafe, said: “Since its launch two years ago, WaterSafe has gone from strength to strength and has registered thousands of businesses who employ plumbers with the stringent qualifications needed to work safely with drinking water fittings.
“Now we want to make sure householders are aware of this invaluable, and free service, to help keep water supplies in the UK as fresh and healthy as possible.”
During the next 12-months, WaterSafe and Create 51 will be working with key partners to help raise awareness of the online directory, which is backed by all the UK water companies.