Find a local plumber you can trust using our free online directory search.
WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.
Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.
When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.
These Water Support Services contractors include:
These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws.
Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.
Catering Installers can install commercial kitchen equipment.
Point of Use Installers can install cold water chillers connected directly to the mains.
For further information or help, you should contact the relevant water company scheme.
Find a local WaterSafe approved plumber to help with your emergency.
For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.
If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.
UK Flooded By Rogue Traders
Following new research which reveals that Brits have spent a whopping £2.6 billion in the last year fixing plumbing disasters, WaterSafe is warning homeowners about the costly risks of using a dodgy tradesperson.
According to the survey of 2,000 consumers, a shocking two thirds (69%) admit they choose their plumber on cost alone without worrying if they are registered with an approved contractors’scheme or have any professional credentials.
Putting cost as the priority, however, comes at a price. Of those polled, nearly a quarter (23%) reveal they have fallen victim to a rogue plumber and a further 23% know somebody it has happened to, with the average repair job coming in at £426. The result is major financial outlay , as it’s estimated that Britain has shelled out an astonishing £2.6 billion rectifying botched plumbing jobs.
The issue, it appears, is one of national negligence when it comes to sourcing a credible plumber. Of those polled, more than two thirds (68%) said they would trust the opinion of a friend or family member and over a quarter (27%) go by a neighbour’s referral, with only a mere fifth (21%) going on to check out if the person is legitimate.
Worse still, more than half (53%) admit that they would willingly ask an unqualified person to undertake plumbing work in their home if they thought it would help save time getting the job done. Yet, 80% say they don’t always expect their plumber to do a good job.
Interestingly, this blasé attitude clearly doesn’t extend to the cost factor, with over two thirds (69%)stating they wouldn’t trust a plumber to quote the right amount and always get a second opinion. Not surprising, given a third (33%) claim they have been overcharged before.
Helping to pull the plug on rogue plumbers, the newly launched WaterSafe Installers’ Scheme is a national register, accreditation body and online directory designed to provide home and business owners with a trusted, credible source of approved plumbing businesses in their area.
Kevin Wellman from WaterSafe, comments: “Our survey results are truly shocking. Whilst it is fully understandable that, times as they are, UK homeowners may need to be extra frugal, the price of putting cost before credentials can be catastrophic.
“Not using a properly qualified plumber is not only dangerous; it’s a false economy and could end up costing the homeowner thousands of pounds and a lot of hassle to put right. Furthermore,there are the safety implications. Water safety in the home is of paramount importance and by using a dodgy tradesman; homeowners are not considering the risk that contaminated water poses. For us, the motto is’be safe, be WaterSafe’.”
TV presenter and consumer champion, Alice Beer is supporting the campaign to get the nation clued up to only using trusted plumbers.
She said; “WaterSafe’s website allows consumers to search for an approved plumber in their area, ensuring that they are getting a safe and competent tradesman to carry out work in their home. By using a properly qualified professional with this scheme, we can work together as a nation to drive out unethical plumbers and raise safety standards.”
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