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WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.
Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.
When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.
These Water Support Services contractors include:
These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws.
Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.
Catering Installers can install commercial kitchen equipment.
Point of Use Installers can install cold water chillers connected directly to the mains.
For further information or help, you should contact the relevant water company scheme.
Find a local WaterSafe approved plumber to help with your emergency.
For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.
If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.
WaterSafe recommends using a qualified plumber who will advise on the use of thermostatic mixing valves (TMVs) with taps or showers to reduce the risk of burns and scalding. These devices should be maintained annually.
TMVs allow water to be stored at a high enough temperature to kill harmful microorganisms, but reduce it to a safe temperature at the point it comes out of the tap or shower, by mixing it with the cold water supply. TMVs also maintain the pre-set, safe temperature even when water pressure fluctuates as other appliances are used. TMVs will shut down the flow if the hot or cold water supply fails.
Note: Care needs to be taken that adding TMVs does not lead to problems with microorganisms, so TMVs should be installed close to where they will be used to minimise the length of pipework the water will pass through at a reduced temperature.
Hot Water Burns Like Fire is a campaign to stop scalding by hot water from taps and showers. Visit their website for more information on how to minimise the risk of burns and scalding.