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WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.
Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.
When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.
These Water Support Services contractors include:
These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws.
Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.
Catering Installers can install commercial kitchen equipment.
Point of Use Installers can install cold water chillers connected directly to the mains.
For further information or help, you should contact the relevant water company scheme.
Find a local WaterSafe approved plumber to help with your emergency.
For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.
If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.
If you're having problems finding or turning off your internal stop tap a plumber can help. Use our postcode search to find a WaterSafe recognised plumber near you.
External stop taps (also known as stop valve or stop cock) can be used to isolate the water supply to your home or business. Ideally it should only be used by a qualified plumber or by the water supplier.
Please note that the external stop tap belongs to your local water supplier and you may need to seek permission to operate the external stop tap even in an emergency. If you turn off the external stop tap in an emergency you may need to seek permission from your water supplier to turn the supply back on. Not all water suppliers will give permission to use the external stop tap and if you operate the external stop tap and damage the stop tap, you may be liable for repairs.
If your plumber has tried all options and you need emergency assistance, you should contact your local water supplier.
Make sure your plumber stays at your property to carry out the internal repairs that may be needed.