Find a local plumber you can trust using our free online directory search.
WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.
Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.
When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.
These Water Support Services contractors include:
These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws.
Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.
Catering Installers can install commercial kitchen equipment.
Point of Use Installers can install cold water chillers connected directly to the mains.
For further information or help, you should contact the relevant water company scheme.
Find a local WaterSafe approved plumber to help with your emergency.
For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.
If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.
You can also find tips and advice in our short films on
WaterSafe’s YouTube channel.
Cold weather can cause water to freeze. This is a problem because when water freezes in a pipe and turns to ice it expands. As the ice expands, it increases pressure on the pipes and joints, often causing them to split or joints to pull apart.
Check all pipes inside your home and any bare pipes outside your home are lagged and protected before the cold weather comes. Your local plumbing merchants and DIY stores can help you find the right insulation.
WaterSafe plumber Colin Stainer shows you how to quickly and easily insulate pipes in our video.
If you're not confident in doing it yourself, a qualified plumber will be able to help you. Use our postcode search to find a WaterSafe recognised plumber near you.
You can protect your pipes and fittings from freezing by:
If the worst happens and a pipe freezes, then follow these simple steps:
Call a WaterSafe recognised plumber who is qualified to work with the drinking water in your home if you need help.
If a pipe bursts in your home, don’t panic, follow these simple steps:
A few extra precautions will help us all keep safe and warm this winter.
Follow these top tips to help beat the winter blues:
WaterSafe is an official partner of the Government's Get Ready for Winter campaign. For more advice on how to stay healthy, safe on the roads and to sign up for weather alerts this winter visit the Met Office website.