During the Project

What records do I need to keep?

Be sure to retain copies of your quote and contract. Make a note of any discussions, additions, or changes to the proposed scope, and request that your plumber documents these changes and provides you with a copy for your records.

Be sure that you receive written receipts for all payments you make. Always pay the business doing the work and not an individual person, unless the business is run by a sole trader i.e. the plumber. Be sure to get a receipt for every payment made, signed by the plumber/plumbing business.

When the work is complete, be sure you’ve received any certificates or documents for the items supplied or fitted, including warranty information.

Our Partners

WaterSafe Approved Contractors' Scheme Operators

Anglian WaterAssociation of Plumbing & Heating ContractorsCIPHESevern TrentSNIPEFWIAPS

We use cookies to give you the best possible experience with WaterSafe. Some are essential to provide accurate emergency search results and ensure the website is secure. We also use cookies to help us understand how people use the site and to make improvements. Click "Accept All" to enable recommended settings or click "Manage cookies" to adjust your settings. For more details, see our Cookie Policy.