What is a normal wait time to get an appointment for emergency work? For a non-emergency?

Each plumbing business will have different workloads and existing customers. The expected wait time could depend on this, in addition to the nature of the emergency. If you have a major leak, turn your water off at the internal stop tap (normally under your kitchen sink) and open all taps to drain the system. Even in an emergency, you may want to contact more than one plumber to get an idea of how soon they can schedule a visit.

For non-emergency work you should agree a suitable time for both yourself and the plumber for an appointment, bearing in mind this could be an evening or weekend. 

Our Partners

WaterSafe Approved Contractors' Scheme Operators

Anglian WaterAssociation of Plumbing & Heating ContractorsCIPHESevern TrentSNIPEFWIAPS

We use cookies to give you the best possible experience with WaterSafe. Some are essential to provide accurate emergency search results and ensure the website is secure. We also use cookies to help us understand how people use the site and to make improvements. Click "Accept All" to enable recommended settings or click "Manage cookies" to adjust your settings. For more details, see our Cookie Policy.