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WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.
Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.
When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.
These Water Support Services contractors include:
These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws.
Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.
Catering Installers can install commercial kitchen equipment.
Point of Use Installers can install cold water chillers connected directly to the mains.
For further information or help, you should contact the relevant water company scheme.
Find a local WaterSafe approved plumber to help with your emergency.
For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.
If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.
Clearly describe the work needed in writing, or draw sketches to provide to the plumber. Be sure you understand exactly what you need. Take advice, but don’t be afraid to ask questions and have them explain their reasoning. An experienced plumber will be happy to do this.
Always ask for a quotation, not an estimate. An estimate is just a rough guess of how much the work will cost, and it is not binding. They may need to provide an estimate if full information is not available at the pricing stage, such as if the work cannot be properly surveyed, but an experienced plumber should be able to give you a fixed price for the work.
In all but emergency work you should expect to receive a fixed price in writing prior to the work taking place. The quotation should provide detail on the range of works to be carried out and the price for that work.