What information should a plumber provide prior to planning work?

In addition to their credentials and any referrals, you should always pick a plumber who can provide:

  • A physical address
  • A contact telephone number
  • An established time in business
  • Proof of insurance
  • Their WaterSafe Registration
  • Their Gas Safe Registration (if they work on gas systems)
  • Their Competent Person Scheme Registration - if applicable. This means they are qualified to carry out certain types of work (such as installing a new heating system or boiler) in accordance with Building Regulations. 

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