What should I do if a pipe freezes?

If the worst happens and a pipe freezes, then follow these simple steps:

• Turn off the water supply coming in to your property at the stop tap

• Open the affected tap to allow the water to escape as it thaws

• Slowly thaw the pipe with hot water bottles or a hairdryer on a warm setting

• Never use a naked flame or blowtorch to thaw the pipe.

Call a WaterSafe recognised plumber who is qualified to work with the drinking water in your home if you need help.