Approved Plumber Search

Find a local plumber you can trust using our free online directory search.

WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.

Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.

Water Support Services search

When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.

These Water Support Services contractors include:

  • Groundworkers
  • Catering installers
  • Point of Use

These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws. 

Groundworkers

Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.

Catering installers

Catering Installers can install commercial kitchen equipment.

Point of Use installers

Point of Use Installers can install cold water chillers connected directly to the mains.

For further information or help, you should contact the relevant water company scheme.

Emergency Plumber Search

Find a local WaterSafe approved plumber to help with your emergency.

For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.

If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.

Click here for more information about Emergency Plumbers

Why is my water cloudy or milky?

Sometimes water can look milky or cloudy because it contains tiny bubbles of air. Air is always in water, but it can be more obvious after it has travelled through the mains, if there is a burst mains pipe or if a faulty plumbing fitting has been used.

As well as the change in how it looks, you may also notice knocking or banging noises coming from the internal plumbing.

To check if this is the problem, run a glass of water and allow it to stand for a few moments - the cloudiness should clear from bottom to top. To help fix this, you can try running the cold water tap at the first point of entry in to the property (closest to the internal stop tap) on a slow steady flow. While the tap is running, turn the internal stop tap on/off 4-6 times to help release the air from the pipes.

Cloudy water caused by tiny air bubbles in the water is not harmful to health.

If you've tried this but are still concerned, or you'd like more advice you should contact  your water supplier.

Find Your Nearest Approved Plumber

Our Partners

WaterSafe Approved Contractors' Scheme Operators

Anglian WaterAssociation of Plumbing & Heating ContractorsCIPHESevern TrentSNIPEFThames WaterWIAPS