Approved Plumber Search

Find a local plumber you can trust using our free online directory search.

WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.

Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.

Water Support Services search

When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.

These Water Support Services contractors include:

  • Groundworkers
  • Catering installers
  • Point of Use

These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws. 

Groundworkers

Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.

Catering installers

Catering Installers can install commercial kitchen equipment.

Point of Use installers

Point of Use Installers can install cold water chillers connected directly to the mains.

For further information or help, you should contact the relevant water company scheme.

Emergency Plumber Search

Find a local WaterSafe approved plumber to help with your emergency.

For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.

If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.

Click here for more information about Emergency Plumbers

Hosepipe Safety

Frequently asked questions about Hosepipe Safety

You can also find tips and advice in our short films on  WaterSafe’s YouTube channel.

How can I prevent illness caused by backflow from hosepipes?

Many homeowners don’t realise how ill you can get if the water in your hosepipe “backflows” into your drinking water supply, or becomes contaminated by potentially lethal bacteria, such as Legionella, that can thrive in warm, stagnant water and lead to Legionnaires’ disease.

The following simple steps will help protect you and your hosepipe but if in any doubt, always seek advice from a WaterSafe-approved plumber who will be able to ensure you have the right safety measures in place.

  • DO fit an approved double check valve to hosepipes to prevent any water, or contaminants from the garden, ponds or paddling pools, flowing back into your mains drinking water supply
  • DON’T place hosepipes in drains, garden ponds, buckets or watering cans where they can be submerged as contaminated water could be siphoned back into your home’s drinking water pipework
  • DO keep your hose somewhere cool and out of the sun
  • DO turn off your hosepipe at the tap and ideally fully disconnect it when not in use
  • DO fit a self-closing flow control, such as a trigger spray gun, to prevent it being used when unattended.
  • DO gently run the water out of the hose before you use it - without any form of spray attachment on the end
  • DON’T use a hosepipe that has been sitting around and full of warm water to fill a hot tub. The warm water within the tub will allow any bacteria – including Legionella – to quickly grow

Shirley Cramer CBE, Chief Executive of the Royal Society for Public Health

said: “Getting the message out about hosepipe safety is of great importance for the public’s health.

“The RSPH welcomes WaterSafe’s release of their top hosepipe DO’S and DON’T’S - sensible and practical advice that will help prevent those who follow it from potentially contracting serious diseases such as Legionnaires’.”

For more information on the RSPH visit www.rsph.org.uk.

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