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WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.
Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.
When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.
These Water Support Services contractors include:
These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws.
Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.
Catering Installers can install commercial kitchen equipment.
Point of Use Installers can install cold water chillers connected directly to the mains.
For further information or help, you should contact the relevant water company scheme.
Find a local WaterSafe approved plumber to help with your emergency.
For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.
If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.
If your home has lead pipes there are short-term measures you can take to reduce the amount of lead in your water. Run the tap to remove water that has been standing in the pipes for long periods, for example, overnight, or if no one has run the taps for several hours. Draw off a washing-up bowlful of water from the kitchen tap once or twice to clear the water which has been standing. This doesn’t need to be wasted, but can be used to water plants or the garden.
In the long term, replacing the pipes is the best solution and you can discuss this with your water company as they may be able to co-ordinate this with replacing their section of the pipe.
One thing to remember - your existing lead supply pipe may have been used for electrical earthing, even though this has not been allowed for new installations since 1966. So, if you alter or replace your lead pipework you may also need to get advice from your electricity supply company or an approved electrical contractor.