Approved Plumber Search

Find a local plumber you can trust using our free online directory search.

WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.

Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.

Water Support Services search

When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.

These Water Support Services contractors include:

  • Groundworkers
  • Catering installers
  • Point of Use

These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws. 

Groundworkers

Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.

Catering installers

Catering Installers can install commercial kitchen equipment.

Point of Use installers

Point of Use Installers can install cold water chillers connected directly to the mains.

For further information or help, you should contact the relevant water company scheme.

Emergency Plumber Search

Find a local WaterSafe approved plumber to help with your emergency.

For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.

If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.

Click here for more information about Emergency Plumbers

Who is responsible for replacing the lead pipes in my property?

The water supply regulations* set strict lead standards for customers’ drinking water supplies. The maximum concentration allowed is 10 micrograms per litre, the same as one part in 100 million.

Many water suppliers already have programmes in place to replace any lead pipes they find on their own network.

However, homeowners and businesses are responsible for all pipes on their property – including internal pipes and the underground supply pipe which connects your home or business to the public water main.

If you’re replacing pipes within your boundary, make sure you contact your local water company, as they may be able to also replace the pipes beyond your house and garden.

WaterSafe and water companies advise replacing all lead pipes with new copper or plastic pipes which have been approved for use with drinking water. A WaterSafe approved plumber is qualified to safely replace lead pipes in line with the  Water Fittings Regulations and Byelaws which protect public drinking water in the UK.

*The Water Supply (Water Quality) Regulations 2010 in Wales, The Water Supply (Water Quality) Regulations 2016 in England, The Water Supply (Water Quality) Regulations (Northern Ireland) 2007 and The Public Water Supplies (Scotland) Regulations 2014.

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