Approved Plumber Search

Find a local plumber you can trust using our free online directory search.

WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.

Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.

Water Support Services search

When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.

These Water Support Services contractors include:

  • Groundworkers
  • Catering installers
  • Point of Use

These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws. 

Groundworkers

Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.

Catering installers

Catering Installers can install commercial kitchen equipment.

Point of Use installers

Point of Use Installers can install cold water chillers connected directly to the mains.

For further information or help, you should contact the relevant water company scheme.

Emergency Plumber Search

Find a local WaterSafe approved plumber to help with your emergency.

For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.

If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.

Click here for more information about Emergency Plumbers

Why does my water smell/taste earthy or musty?

Water that passes through peaty land can have an earthy or musty taste and/or odour. The water treatment works in such areas are designed to remove the organic material that causes these tastes.

Several types of bacteria and algae that are normally present in lakes, reservoirs and rivers can naturally produce substances which are not harmful to health, but which can give a musty or earthy taste or odour to water. Some of these organisms can also grow on washers and the inside of taps in homes, which can lead to musty or earthy tastes or odours.

If you notice a smell or taste like this for the first time, try using a mild household disinfectant to wash outside and inside your drinking water tap. Don’t forget to let it run a little before you use it again to rinse out the disinfectant.

If you've tried this but are still concerned, or you'd like more advice you should contact your water supplier.

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