Find a local plumber you can trust using our free online directory search.
WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.
Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.
When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.
These Water Support Services contractors include:
These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws.
Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.
Catering Installers can install commercial kitchen equipment.
Point of Use Installers can install cold water chillers connected directly to the mains.
For further information or help, you should contact the relevant water company scheme.
Find a local WaterSafe approved plumber to help with your emergency.
For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.
If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.
WaterSafe is helping homeowners make sure that a leaky loo isn’t flushing potential savings in water, energy and money down the pan.
WaterSafe, the UK body for approved plumbers, is partnering with Waterwise, the UK leading authority on water efficiency, for Water Saving Week, which runs from 19–23 March.
The national campaign encourages everyone to take action and save water with daily themed packs containing challenges, tips and resources. These can be downloaded here.
As toilets are one of the most common leaks – with around 1 in 10 homes and businesses having a leaky loo – this is the focus of Saving Water in Your Home day.
A toilet leaking clean water from the cistern to the pan can waste up to 400 litres of water a day (that’s five full bath tubs) and add around £300 a year to metered water bills if left unfixed.
To keep toilets feeling flush, people can contact their local water supplier who may be able to provide free toilet leak detection strips.
Alternatively, WaterSafe’s advice is:
Julie Spinks, director of WaterSafe said: “WaterSafe is proud to support ‘Saving Water in your Home’ day this Water Saving Week . We’re urging everyone to check their home for leaks, and particularly their loo, and get them fixed as soon as possible.
If you need help always use a WaterSafe approved plumber – you’ll be safe in the knowledge they are trained to work safely with your drinking water, and can also help homes become more water-efficient.”
Waterwise’s Managing Director, Nicci Russell, added: “In recent months there's been a need to use water wisely in the UK as a result of both dry weather and freezing weather. We need to make the water we do have go further every day, and these simple tips to find and fix leaky loos help us all to ensure there's enough water to go round, for people, the economy and the environment.”
WaterSafe is also highlighting the importance of finding and fixing other common leaks in the home using an approved plumber.
Look out for dripping taps, showers, radiators and pipework. Tell-tale signs are loss of pressure, rust, water stains on walls, floors or carpets, or mould on ceilings and walls.
Not all leaks are easy to spot. Signs that you may have a hidden leak in the home include a higher than normal water bill if you’re on a meter.
Other water-saving themes during Water Saving Week include gardens, schools, workplaces and communities.