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WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.
Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.
When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.
These Water Support Services contractors include:
These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws.
Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.
Catering Installers can install commercial kitchen equipment.
Point of Use Installers can install cold water chillers connected directly to the mains.
For further information or help, you should contact the relevant water company scheme.
Find a local WaterSafe approved plumber to help with your emergency.
For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.
If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.
How to check for a leak at your property
Common sources of leaks in the home include toilets, dripping taps, showers, radiators and pipework.
Also look out for poorly plumbed appliances and overflows from a water tank or cistern in the loft. Check outside taps too.
Some leaks are hidden from view and easy to miss. If you're on a meter, a higher than normal bill may mean that there is a leak on one of your pipes or appliances.
Not sure where your meter is?
You can also sometimes find it in a wall-mounted box on the side of your home.
Now you can check your meter in a few simple steps:
If you're not on a meter, signs of a leak could be:
If you have a leak on your supply pipe outside your home, check with your water supplier as they may be able to help repair it. If you think you have a leak inside your property you'll need to contact a plumber. You can use our postcode search to find a WaterSafe recognised plumber near you.
For further information on being more water efficient click here.