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WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.
Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.
When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.
These Water Support Services contractors include:
These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws.
Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.
Catering Installers can install commercial kitchen equipment.
Point of Use Installers can install cold water chillers connected directly to the mains.
For further information or help, you should contact the relevant water company scheme.
Find a local WaterSafe approved plumber to help with your emergency.
For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.
If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.
You can also find tips and advice in our short films on
WaterSafe’s YouTube channel.
It’s all too easy to run a kitchen tap while peeling vegetables, or turn on the shower for a few minutes before getting in, and not think about the water we’re wasting.
Around one third of the water each person uses on a daily basis is wasted, so there is huge potential to make savings – on water and in your wallet. Add to that the cost of heating water, which makes up about 25 per cent of the average gas bill, and there are also energy savings to be made too.
We want to support households to reduce their water waste, not restrict their water use.
It’s important to fix faulty plumbing as soon as possible. Thames Water found that on average, fixing a leaking toilet could save 212 litres of water per household per day.
WaterSafe backs the use of plumbing products which use technology to automatically reduce water and energy consumption, often without you even noticing a difference. These include tap and shower aerators, which add air into the water to maintain the flow while using less water.
Along with taps, these products need to be kept clean to support good hygiene. Regularly clean household taps according to the manufacturers’ instructions. After cleaning the tap, run the water for a few moments to remove any disinfectant.
Some water-saving products may be available for free from your local water company. It is worth contacting them to find out what they might be able to provide to make your home or business more water and energy efficient.
WaterSafe is an official partner of a nationwide water-saving campaign with Waterwise – the leading authority on water efficiency. The campaign promotes simple water saving tips for the home, garden, schools, workplace and communities.
The Waterwise Water Saving Week campaign 2018 includes five themes, all with daily challenges and water saving tips. You can download the water efficiency campaign packs here:
For more information on finding and fixing leaks to save water in your home, click here.
Visit the Waterwise website for more water saving tips and resources.
You can also learn more about how to increase your energy efficiency, including water efficiency, on the Energy Saving Trust website.
The Water Label, launched by the Bathroom Manufacturers Association, helps plumbers and householders identify water efficient products. It is a simple guide, which works like the energy ratings for appliances, and gives flow rates and volumes of water for taps, showers, baths and toilets. Look out for the Water Label on products or visit the Water Label website.