You can also find tips and advice in our short films on
WaterSafe’s YouTube channel.
Whether it’s fixing a dripping tap or adding a new bathroom, it is always best to ensure whoever you employ to undertake the work is qualified and experienced to do so. You may feel that you could probably have a go at changing tap washers yourself, but do you know where to turn the water off, and are you using the correct materials? Unless you are entirely confident that you can safely undertake the work yourself, it is strongly recommended that you hire a qualified professional to ensure proper fittings are used and to protect the quality of your water supply.
The plumbing system in your home or business is your responsibility. That includes the section of underground supply pipe that comes into your property, generally from the property’s boundary. For this section of supply pipe there are two options:
If you are experiencing a problem with your water quality or are not sure if the fault is within your home or business, it is always worth contacting your water company first for advice.