Approved Plumber Search

Find a local plumber you can trust using our free online directory search.

WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.

Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.

Water Support Services search

When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.

These Water Support Services contractors include:

  • Groundworkers
  • Catering installers
  • Point of Use

These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws. 

Groundworkers

Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.

Catering installers

Catering Installers can install commercial kitchen equipment.

Point of Use installers

Point of Use Installers can install cold water chillers connected directly to the mains.

For further information or help, you should contact the relevant water company scheme.

Emergency Plumber Search

Find a local WaterSafe approved plumber to help with your emergency.

For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.

If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.

Click here for more information about Emergency Plumbers

A Look Back on 40 Years of the Plumbing Industry

Robert BurgonAfter nearly four decades in the plumbing industry, Robert Burgon, chief executive of SNIPEF and founding member of WaterSafe is retiring.

Following a career that started in 1978 with SNIPEF (Scottish and Northern Ireland Plumbing Employers’ Federation) and Plumbing Pensions (UK) Ltd, he has also served as Chairman on the Board of the World Plumbing Council.

While he is still planning to keep his hand in the world of plumbing – Robert is due to become Master of the Worshipful Company of Plumbers in 2017 – he will now have more time to follow his love of music, ranging from prog rock to opera.

Here he shares his look back on 40 years in the industry:

Aiming for a better plumbing and heating industry

"Organisations like SNIPEF (for which I have had the privilege to work for the last 38 years) exist both to assist their members and to seek improvements in the conditions in which professional businesses and individuals operate. As I approach retirement, if I were to highlight three significant developments of the last four decades, I would mention:

  • The introduction of the requirement for businesses working with gas to be registered with an appropriate body (currently GasSafe Register) and for their employees to hold appropriate recognised qualifications;
  • The establishment of the World Plumbing Council and the creation of World Plumbing Day (11 March everywhere, every year) as a way of promoting the message that good plumbing is vital to global health;
  • The bringing together of seven Approved Plumber Schemes under the WaterSafe banner in the United Kingdom – along the lines of the model used to improve gas safety, although without the benefit of statutory backing.   

Balanced against what I see as positive changes,it is more than a little frustrating that we have not seen more progress in the level of understanding and respect that many people in the UK have for the role of the plumbing industry:

  • Too many people still see plumbing as a nuisance purchase and aim to pay the lowest possible price – even where that means that work will be done by someone who isn’t properly qualified;  
  • Compared with the situation in many other developed countries (and even in some developing nations), it is still relatively too easy for unqualified people to work in plumbing in the UK;
  • The levels of professionalism and customer care shown towards customers by some businesses still leaves considerable scope for improvement.

I can honestly say that I have enjoyed (almost) every moment of my time working in this great industry (about which I knew nothing in 1978). I hope that I have contributed in some small way to improvements and I wish my industry colleagues every success in facing the challenges that still exist."

Robert Burgon, chief executive of SNIPEF and founding member of WaterSafe



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