Approved Plumber Search

Find a local plumber you can trust using our free online directory search.

WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.

Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.

Water Support Services search

When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.

These Water Support Services contractors include:

  • Groundworkers
  • Catering installers
  • Point of Use

These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws. 


Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.

Catering installers

Catering Installers can install commercial kitchen equipment.

Point of Use installers

Point of Use Installers can install cold water chillers connected directly to the mains.

For further information or help, you should contact the relevant water company scheme.

Emergency Plumber Search

Find a local WaterSafe approved plumber to help with your emergency.

For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.

If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.

Click here for more information about Emergency Plumbers

Is Leakage Acceptable in Today’s Society?

Finding and fixing leaks is a key component of any water saving strategy, but it's not always viewed as economically sound.

Jonathan Adler, Commercial Manager for Aqualogic Ltd., discusses the importance of innovation and vigilance in addressing leakage:

When I talk about leakage I am not thinking about that dodgy bloke at the pub or old Mrs. Jones when she’s had one too many Sherries and has a good giggle. No, I’m referring to water companies, still referred to by many as the ‘water board’. The bloke at the pub and Mrs. Jones are thoroughly embarrassed by their leakage issues, water companies are increasingly feeling the same and developing new and innovative solutions for an age-old problem.

Think about an entrepreneur you know from the telly. How about Lord Alan, an impressive business sage if ever there was one, or the spiky Deborah Meaden on Dragons' Den? Now imagine you are a contestant on their show and your company or team throws away one in every five products you make. Take a second and consider what their response would’d be either fired or out of The Den before you could work out the meaning of ‘SELL’.

Well, for those of you that don’t know, SELL stands for the Sustainable Economic Level of Leakage and what this boils down to is if the cost for a water company to fix a leak is greater than the benefit of finding and saving that water, then Ofwat, the regulator, argues that SELL is the default position which gives consumers the “best value for money”.

Within our community we have exceptional organisations like Waterwise and WaterSafe, as well as the other outstanding members of the water efficiency community working within water companies, all fighting tooth and nail to get every resident in the UK to use less water and become ‘water efficient’ (quite right too).

It is generally accepted that the average UK leakage rate among water companies is 20% and around 25% of that is on the customer’s side of the water meter. That said, unaccounted usage, or leakage within domestic properties, does not have the same focus as the type of efforts water companies are making on their pipe network or in water efficiency campaigns.

It is time for innovation, for new technology to be grasped and taken forward, if not for our sake, for the sake of our children and grand children. All sensible members of the water sector community accept that there is a water sustainability issue with demand from the UK population growing faster than the available supply; so something radical needs to be done – not soon but now.

Now is the time for water companies to be making a shift to intelligent networks so that a watchful eye can be kept on those ageing pipes 24 hours a day, seven days a week, 365 days a year. Now is the time for water companies to look at the model for finding and fixing leaks and challenging its economic and environmental effectiveness. And now is the time for the current delivery model to be ripped up, embrace the now and invest for tomorrow.

As a society, we should be taking leakage seriously. If it were you in the pub, I’m sure you wouldn’t let it go on for long!

Your Comment

Guide for comments

We encourage you to comment on this blog. All views are welcome, but please be constructive.

We reserve the right to make editorial decisions regarding submitted comments, including but not limited to the removal of comments.

  • Comments deemed to be spam or questionable spam will be deleted.
  • Including a link to relevant content is permitted, but comments should be relevant to the post topic.
  • Comments which promote commercial interests will be deleted.
  • Comments containing profanity, language or concepts that could be deemed offensive or that attack a person individually will be deleted.

The comments are moderated, so you may have to be patient in waiting to see them. We will review and post them as promptly as possible during business hours (Monday to Friday, 9am – 5.30pm).

Our Partners

WaterSafe Approved Contractors' Scheme Operators

Anglian WaterAssociation of Plumbing & Heating ContractorsCIPHESevern TrentSNIPEFThames WaterWIAPS