Approved Plumber Search

Find a local plumber you can trust using our free online directory search.

WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.

Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.

Water Support Services search

When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.

These Water Support Services contractors include:

  • Groundworkers
  • Catering installers
  • Point of Use

These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws. 


Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.

Catering installers

Catering Installers can install commercial kitchen equipment.

Point of Use installers

Point of Use Installers can install cold water chillers connected directly to the mains.

For further information or help, you should contact the relevant water company scheme.

Emergency Plumber Search

Find a local WaterSafe approved plumber to help with your emergency.

For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.

If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.

Click here for more information about Emergency Plumbers

Time to Get 'Winter Ready'

Climate change is seeing the arrival of more extremes of weather, including prolonged spells of below zero temperatures in some winters.

This means it’s more important than ever for households, businesses and landlords to take a pro-active approach to maintaining their properties and getting them ‘winter ready’.

The good news is that new buildings now have higher standards of installation, thanks to stricter water regulations, which helps keep them warm and prevents frozen and burst pipes.

However, most existing homes and boilers don’t yet meet these standards and are vulnerable to freezing temperatures, so it pays to invest some time and a little money to take preventative steps, such as:

  • Lag pipes in unheated areas like lofts, roofs, garages and outbuildings
  • Fit water tanks with an insulation jacket
  • Leave the heating on a low setting, especially if your property is empty for a while
  • Find your stop tap - so you can turn off the water supply quickly if a pipe freezes or bursts.

Just following these simple guidelines will help ensure plumbing and heating systems are insulated against frost damage and could avoid expensive bills this winter mopping up after floods.

Frost thermostats installed either outside or in the coldest part of the building are an essential and inexpensive way to protect against the ‘winter chill’, as if temperatures do drop below zero they activate the heating system. It may pay to check with your plumber if your system has one fitted.

However, it’s still a good idea to drain down and isolate the water supply on property which is likely to be empty for a while. And don’t forget to plan ahead, and make sure you know how to switch off your water in an emergency if the worst happens and pipes burst.

Seek advice is my top tip for the winter, which is usually free from your local WaterSafe accredited business.  Find yours using WaterSafe's 'Find a Plumber' search.

David Taylor, WaterSafe-registered company Taylor Heating and Plumbing Newtownards, Northern Ireland

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