Approved Plumber Search

Find a local plumber you can trust using our free online directory search.

WaterSafe approved plumbers are certified by our national accreditation body, with specific training in the UK’s Water Fittings Regulations and Byelaws.

Hiring a WaterSafe approved plumber ensures that all plumbing work meets high standards and protects the quality of drinking water in your home and business, in England, Scotland, Wales, and Northern Ireland.

Water Support Services search

When planning a plumbing project, you may wish to hire specialised contractors, rather than a fully qualified WaterSafe Plumber.

These Water Support Services contractors include:

  • Groundworkers
  • Catering installers
  • Point of Use

These contractors are not approved WaterSafe plumbers, but they are recognised by the water company schemes APLUS, TAPS, WaterMark and WIAPS to carry out specific types of work in compliance with the Water Fittings Regulations and Byelaws. 


Groundworkers can work on the supply pipe (the underground pipe) supplying your property, up to the internal stop valve.

Catering installers

Catering Installers can install commercial kitchen equipment.

Point of Use installers

Point of Use Installers can install cold water chillers connected directly to the mains.

For further information or help, you should contact the relevant water company scheme.

Emergency Plumber Search

Find a local WaterSafe approved plumber to help with your emergency.

For leaks, burst pipes, or other plumbing emergencies, WaterSafe’s emergency search will give you the contact details of a plumber who can help right away.

If you have no water, very low pressure or concerns about the quality of your water, you should contact your local water company straight away.

Click here for more information about Emergency Plumbers

Tackling ‘Escape of Water’ Claims is a Priority for Insurers

With frozen and burst pipes leading to claims of up to £7,500, Malcolm Tarling of the Association of British Insurers explores what’s behind a plumbing problem that’s affecting households whatever the weather:

“Insurance companies are seeing an increase in claims for damage caused by ‘escape of water’. Latest figures from the Association of British Insurers (ABI) show that, in the first nine months of 2017, the cost of damage caused by escape of water was £483 million – a rise of 1% on the same period in 2016 and up 24% on the first nine months of 2014. 

Between 2014 and 2016 the total cost of escape of water claims in homes jumped by 24% from £529 million to £654 million. And, in the last three years, the average cost of these claims has risen by 31% to £2,638. It is not of course just about the money. As many homeowners know, even a small water leak can cause much inconvenience and annoyance.

So what are the reasons for this? ABI has consulted with leading loss adjusters and damage management companies who have confirmed that factors contributing to more leaky homes include:

  • more plumbed-in domestic appliances;
  • more central heating;
  • an increase in en-suite bathrooms and downstairs toilets;
  • more complex plumbing systems;
  • hidden and integrated plumbing, and
  • the use of less damage-resilient materials such as chipboard.

Progress often comes at a price.

And of course at this time of the year we have the added risk of frozen and burst pipes. As anyone who has endured the experience knows, the inconvenience and upset caused by a burst pipe can be considerable. Just a small rupture can release gallons of water, damaging plaster, carpets and other contents.

And if that isn’t bad enough, ABI data shows that during a spell of freezing weather, a claim to repair a burst pipe can rise to around £7,500. There is of course no shortage of advice around on how to reduce the risk of frozen and burst pipes, including from us, and, while no one can guarantee that your property will always be watertight, you can certainly reduce the danger of having to dry out a soggy home.

The ABI’s advice to consumers if they suffer a water leak is to turn the water off at the main stopcock straightaway and contact their home insurer as soon as possible. The insurer will be able to offer help and advice, and arrange for repairs to be carried out by an approved professional.

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